Information we collect about you
Where you register to create an Account as a student we collect your full name, your email address, your parent or guardian’s email address, your date of birth, your ethnicity, gender, name of home town.
Where you create an account as a teacher we collect your full name, email address, your telephone number, the name of your school, and the names of all of the School’s participants in the Programme.
Each time you log-in to your Account and use our Services we collect your email address and password and any Content that you upload to the Platform.
If you contact us to receive further information about the Programme we collect your name, email address and any information that you provide.
If you place an order for any of the products on our Site we collect your name, company name, bill and shipping address, telephone number, email address and bank account details (if you pay by direct bank transfer). If you pay by credit card the transaction processed through our third-party payment provider, Paystation, and we do not view your credit card details.
We collect a Participant’s email address and parent/guardian’s email address indirectly when a Teacher invites a Participant to register with the Challenge Hub.
We may also collect personal information (including information about children) when an Account holder (teacher or student) uploads Content that contains personal information (including photographs or videos of another person).
In these situations we have no direct relationship with any person other than you, and for that reason, the Account holder is responsible for making sure they have the appropriate permission for us to collect and use information about any such person.
Each time you visit our Platform we automatically collect information on our server logs from your browser, including your IP address, browser type, browser language, information about your device type, operating systems and type of operating system (e.g. iOS or Android) cookies, and the pages you request.
How we use your personal information
To identify you (including their association with your School) and send notifications related to the user of our Services.
To verify and grant your access to your Account.
To provide you with the Services.
To enable us to send you notifications that are relevant to you. We only send these notifications with your permission and you can opt out at any time. To notify you about changes to the Services.
To let you know about our policies and terms.
To respond to your questions or concerns and other customer care related activities.
To provide the Services.
In the marketing and promotion the Programme as further detailed in clause 6. We will not knowingly use your personal information without your consent, or where you are under 18 years of age, the consent of your Parent.
To process a transaction for any products ordered via the Site.
To facilitate the provision of the Services.
To enable us to diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
To help us determine which users have access privileges to certain content, services or resources that we offer.
Monitor and prevent fraud and abuse.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computer and stored on your computer's hard drive.
If you reject all cookies, you will not be able to use the Services properly, you may not be able to "sign in" and you may not be able to take full advantage of all other offerings.
You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.
Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Keep track of preferences you specify while you are visiting our Platform.
Estimate and report our total audience size and Platform traffic.
Conduct research to improve the content and services provided on our Platform.
How we may share your personal information
We do not sell, rent or trade your personal information with third parties for their promotional purposes.
We may share your personal information with third parties in the following circumstances:
With Teachers. A Teacher is able to view the profile information and associated Content of for Participants registered with its School.
With your consent. We may share your personal information with third parties when you have provided your consent or requested us to do so. For example, we may request the use of Content in our marketing and promotion of the Platform. If you have given consent, either personally or as a Parent of a Participant, you can withdraw your consent at any time by contacting us at [email protected]
Third-party service providers. To business that support our Services, including any person that hosts or maintains any underlying IT system or data centre that we use to provide Platform and our payment provider Paystation.
We limit the information we provide to such third-party service provides to the information that they need to help us provide the Services.
A business that supports our Services may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Legal purposes. Where it is legally required by a third party of law enforcement authority in any jurisdiction (in which case we will generally require a production order or similar court order unless necessary to prevent or lessen a serious threat to public health or public safety or the life or health of someone else).
To enforce our rights and prevent fraud. To protect and defend our rights, property or safety or that of third-parties, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.
Communications with you
We may contact you from time to time by email to send you information relating to our products or services that we think may interest you.
You may opt out of emails you receive from us by following the unsubscribe prompt in emails from us.
Links to other sites
How long do we keep your personal information for?
The security of your personal information is important to us. We use physical, electronic, and procedural safeguards to protect your personal information. All data we collect and which is uploaded to the Platform is stored in New Zealand with SiteHost.
You are also responsible for helping to protect the security of your personal information. For instance, never give out your password, and safeguard your user name and password when you are using the Services. You are responsible for maintaining the security of any device on which you access the Services.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Privacy Act 1993, you have the right to request confirmation from us that we hold personal information about you, and a copy of such personal information.
You are also entitled to request the correction of the information we hold about you.
If you would like to exercise either of these rights, please contact us at [email protected] Your email should provide evidence of who you are and the details of your request (e.g. the personal information, or the correction, that you are requesting).